After hours
Closed, but not unreachable.
Nights, weekends, holidays — the line still works.
Nox
After hours
Just now
Held the line until 7am
A day in the life.
- 9:02pmA caller with an urgent problem.
- 9:03pmTriages: urgent, or can it wait?
- 9:04pmWrites it up either way.
- 7:00amYou open the dashboard to a full picture.
What it does today
- Runs on your schedule — you set when it takes over
- Separates urgent from routine in the write-up
- Leaves a complete record of the night
What it doesn't
- It cannot page an on-call person yet.
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