Help that's predictable.
Docs, response targets, and escalation when it matters.
Choose your path
Response targets
Community support and email responses typically within 1–2 business days.
Priority support with same-business-day response targets.
Guaranteed response times and escalation paths defined in contract.
Exact SLAs depend on contract.
Common fixes
Ensure your browser allows microphone access. Check site settings and grant permission when prompted. For persistent issues, clear browser cache and retry.
Check agent configuration (system prompt, tools, boundaries). Verify tool credentials are valid and accessible. Review logs in dashboard for specific error messages.
Copy your webhook secret from agent settings. Verify HMAC-SHA256 signature using the X-Signature header. Compare against computed hash of request body + secret.
Check network latency to your tool/webhook endpoints. Review agent logs for slow tool responses. Consider tool caching or async webhooks for heavy operations.
View billing history in workspace settings. Download invoices from billing page. For plan changes, contact support for prorated adjustments.
System status
Status page coming soon.
Need a deployment plan?
Tell us your channels, tools, and volume. We'll propose a workflow.
Request a demo